Terms & Conditions

Last updated: July 2026

1. Agreement to These Terms

These Terms and Conditions (“Terms”) are a legally binding agreement between you and The Brooke Blaze Corporation, doing business as Brooke Blaze (“Brooke Blaze,” “we,” “us,” or “our”). These Terms govern your access to and use of https://www.brookeblaze.com, including any related pages, features, content, customer accounts, and online services we provide (collectively, the “Site”), and your purchase of products through the Site.

By accessing the Site, creating an account, or placing an order, you agree to these Terms and our Privacy Notice. If you do not agree, do not use the Site or place an order.

Additional terms displayed at checkout or in connection with a particular product, promotion, subscription, or service form part of these Terms. If additional terms conflict with these Terms, the additional terms control for that particular transaction.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site or make a purchase. By using the Site, you represent that you meet these requirements.

If you use the Site on behalf of a company or other organization, you represent that you are authorized to bind that organization to these Terms. In that case, “you” includes that organization.

3. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date shows when the Terms were most recently revised. Changes apply prospectively when posted unless a different effective date is stated. If a change materially affects an existing subscription or another ongoing relationship, we will provide any additional notice or obtain any consent required by law.

Your continued use of the Site after revised Terms take effect means you accept the revised Terms. Changes to the dispute-resolution provisions will not apply retroactively to a dispute of which the parties had actual notice before the change was posted.

4. Customer Accounts

Certain features may require an account. You agree to provide accurate, current, and complete information; keep your login credentials confidential; and promptly update your information. You are responsible for activity under your account to the extent permitted by law.

Notify us promptly at info@brookeblaze.com if you believe your account has been accessed without authorization. We may suspend or terminate an account that contains false information, violates these Terms, creates a security risk, or is used unlawfully.

5. Products and Product Information

We make reasonable efforts to describe and display our products accurately. Colors and appearance may vary depending on lighting, photography, manufacturing variations, and your device display. Product packaging, ingredients, specifications, quantities, availability, and prices may change without notice.

All products are subject to availability. Placing an order does not guarantee acceptance or availability. We may limit quantities, discontinue products, or refuse or cancel orders, including orders that appear fraudulent, contain pricing or listing errors, violate purchase limits, or appear intended for unauthorized resale. If we cancel an order after payment, we will refund the amount charged for the canceled portion.

6. Product Use and Safety

Read and follow all product labels, directions, warnings, ingredient lists, and care instructions before use. Use products only as intended. If you have allergies, sensitivities, a medical condition, are pregnant or nursing, or take medication, consult an appropriate healthcare professional before using a product when relevant.

Unless expressly stated otherwise, information on the Site is for general informational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease. Stop using a product and seek appropriate assistance if irritation or another adverse reaction occurs.

7. Orders, Prices, and Payment

Prices are shown in U.S. dollars unless stated otherwise. Taxes, shipping charges, and other applicable fees will be displayed before you complete your order. You agree to provide accurate billing, shipping, and payment information and authorize us and our payment providers to charge your selected payment method for the total shown at checkout.

Payment methods available at checkout may change. Payment processing is handled by third-party providers and may be subject to their terms and privacy notices.

We may correct pricing, description, or availability errors. If an error affects an order you already placed, we may contact you for instructions or cancel the affected order and issue a refund. We will not increase the price of an accepted order without your agreement, except for taxes or charges imposed by law and disclosed as applicable.

Promotional codes and discounts are subject to their stated terms, cannot be redeemed for cash, and may not be combined unless expressly permitted. We may reject or cancel promotions obtained or used through fraud, mistake, abuse, or violation of their terms.

8. Subscriptions and Automatic Renewal

This section applies only if you purchase a subscription, membership, or other automatically renewing or continuous service.

Before you enroll, we will clearly disclose the recurring price, billing frequency, renewal period, minimum commitment if any, how to cancel, and other material terms. By affirmatively agreeing to an automatic-renewal offer, you authorize recurring charges to your selected payment method until you cancel.

We will provide an acknowledgment that you can retain, including the renewal terms and cancellation instructions. We will provide renewal, trial-ending, promotional-price-ending, annual, and price-change notices when and as required by applicable law.

You may cancel through the method described at signup and in your acknowledgment. If you enroll online, we will provide an online cancellation method that does not unreasonably obstruct or delay cancellation. Cancellation stops future renewals but does not ordinarily provide a refund for amounts already charged, except as stated in the offer or required by law.

9. Shipping and Delivery

Shipping dates and delivery estimates are estimates, not guarantees. We are not responsible for delays outside our reasonable control, including carrier delays, weather, customs, labor disruptions, or inaccurate delivery information supplied by you.

You are responsible for providing a complete and accurate shipping address. Contact us promptly if an order is delayed, lost, damaged, or delivered incorrectly. Title and risk of loss pass to you upon delivery to the address provided, except where applicable law provides otherwise.

International orders may be subject to customs duties, taxes, import restrictions, and brokerage or handling fees. Unless checkout states otherwise, the recipient is responsible for these amounts and for compliance with local import rules.

10. Returns, Refunds, and Order Problems

Because of the personal-use, health, and hygiene nature of our products, all sales are final and we do not accept physical returns, except where required by law. Please review product information carefully before purchasing.

If an item arrives damaged, defective, incorrect, or materially different from what you ordered, contact us within 14 days after delivery at info@brookeblaze.com. Include your order number, a description of the problem, and photographs when reasonably requested. After reviewing the issue, we may provide a replacement, store credit, or refund, as appropriate. This policy does not limit rights or remedies that cannot be waived under applicable law.

Shipping charges are nonrefundable unless the refund results from our error or applicable law requires otherwise. Any approved refund will generally be sent to the original payment method; processing times depend on the payment provider.

The return and refund policy must also be disclosed at or before checkout. If a separate Return Policy is posted on the Site, it is incorporated into these Terms. If it conflicts with this section, the policy presented at the time of purchase controls unless applicable law requires otherwise.

11. Intellectual Property

The Site and its content—including text, graphics, photographs, videos, product names, logos, designs, software, and arrangement (collectively, “Content”)—are owned by or licensed to Brooke Blaze and are protected by intellectual-property laws. Brooke Blaze and associated names and logos are trademarks or service marks of Brooke Blaze or its licensors.

Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Site and Content for personal, noncommercial purposes. No other rights are granted. Without our prior written permission, you may not reproduce, distribute, modify, publicly display, sell, license, create derivative works from, or commercially exploit the Site or Content, except as permitted by law.

12. Acceptable Use

You may not:

  • use the Site for unlawful, fraudulent, deceptive, or unauthorized purposes;
  • interfere with the operation or security of the Site or another person’s use of it;
  • introduce malware, harmful code, or an unreasonable load on the Site;
  • bypass access controls, purchase limits, or security measures;
  • access an account or data without authorization;
  • impersonate another person or misrepresent your identity or affiliation;
  • scrape, crawl, harvest, or systematically extract Site data except through standard search-engine activity or with our written permission;
  • use bots or automated tools to purchase products, create accounts, submit content, or manipulate availability;
  • reverse engineer Site software except to the limited extent the law prohibits that restriction;
  • remove copyright, trademark, or proprietary notices;
  • use Site content or data to train, develop, or improve an artificial-intelligence or machine-learning system without our written permission;
  • violate another person’s intellectual-property, privacy, publicity, or other rights; or
  • encourage or assist anyone in doing any of the above.

We may investigate suspected violations and take proportionate action, including restricting access, canceling orders, suspending accounts, preserving evidence, and reporting conduct to appropriate authorities.

13. Reviews and Other User Content

The Site may allow you to submit reviews, comments, photographs, videos, testimonials, or other content (“User Content”). You retain ownership of your User Content. You represent that you own or have permission to submit it and that it does not violate law, these Terms, or another person’s rights.

You may not submit User Content that is knowingly false or misleading; defamatory; threatening; harassing; discriminatory; obscene; unlawful; infringing; invasive of privacy; generated to impersonate a real customer; or submitted in exchange for an incentive conditioned on expressing a particular positive or negative sentiment. Any material connection to Brooke Blaze, including employment, a family relationship, free products, discounts, or payment, must be clearly disclosed when required by law.

Nothing in these Terms prohibits an honest review, including a negative review, or otherwise restricts rights protected by applicable consumer-review law.

By submitting User Content, you grant Brooke Blaze a nonexclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, format, adapt, publish, display, distribute, and otherwise use that content and the name or profile identifier submitted with it to operate, improve, and promote Brooke Blaze and the Site in any media. This license lasts for as long as reasonably necessary for those purposes, subject to applicable law. You may request that we stop using User Content in future marketing, but we may retain archival copies and cannot always recall material already lawfully distributed.

We may, but are not required to, monitor or remove User Content. We may remove content that violates these Terms or law, presents a security risk, or is unrelated to the relevant feature. Reviews do not necessarily reflect our views.

14. Feedback

If you voluntarily send us suggestions or ideas about Brooke Blaze or the Site (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free right to use the Feedback for any lawful purpose without compensation or attribution. This section does not apply to personal information, which is handled under our Privacy Notice.

15. Third-Party Services and Links

The Site may contain links to or integrations with third-party services. We do not control and are not responsible for third-party content, products, security, availability, or practices. Your use of third-party services is governed by their terms and privacy notices. A link or integration does not necessarily mean we endorse the third party.

16. Privacy

Our Privacy Notice explains how we collect, use, disclose, and protect personal information. It is incorporated into these Terms. Your use of the Site is also subject to any cookie choices or privacy notices presented to you.

17. Copyright Complaints

If you believe content on the Site infringes your copyright, send a notice to our Copyright Agent containing the information required by 17 U.S.C. § 512(c)(3), including:

  1. your physical or electronic signature;
  2. identification of the copyrighted work claimed to be infringed;
  3. identification and location of the allegedly infringing material;
  4. your contact information;
  5. a statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. a statement, under penalty of perjury, that the notice is accurate and you are authorized to act for the copyright owner.

Send notices to:

Anika McClure, Copyright Agent
The Brooke Blaze Corporation
1575 Westwood Blvd, Suite 302 PMB 2145
Los Angeles, CA 90024
United States
Email: info@brookeblaze.com

If you believe material you submitted was removed by mistake or misidentification, you may send a counter-notification containing the information required by 17 U.S.C. § 512(g)(3). Knowingly making a material misrepresentation in a notice or counter-notification may result in liability under federal law.

18. Site Availability and Changes

We may modify, suspend, or discontinue all or part of the Site, products, or features at any time. We do not guarantee uninterrupted or error-free operation. Planned or unplanned maintenance, security issues, third-party outages, and events beyond our reasonable control may affect availability.

19. Suspension and Termination

These Terms remain in effect while you use the Site. We may suspend or terminate your access if we reasonably believe you violated these Terms or law, created a security or fraud risk, or misused the Site. Provisions that by their nature should survive termination—including ownership, licenses already granted, disclaimers, liability limits, indemnity, and dispute resolution—will survive.

20. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” BROOKE BLAZE DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY, RIGHT, OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED.

Any written product warranty expressly provided with a product is not limited by this general Site disclaimer.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BROOKE BLAZE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BROOKE BLAZE FOR THE PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT CREATING LIABILITY OR (B) $100.

These limitations do not apply to liability that cannot legally be limited, which may include liability for fraud, willful misconduct, gross negligence, personal injury caused by a defective product, or violation of certain statutory rights. Your jurisdiction may give you additional rights.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Brooke Blaze and its officers, directors, employees, affiliates, and agents from third-party claims, damages, losses, and reasonable expenses arising from your unlawful misuse of the Site, your User Content, or your material breach of these Terms. This obligation does not apply to the extent a claim results from Brooke Blaze’s own negligence, willful misconduct, or violation of law.

23. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. This choice of law does not deprive you of mandatory consumer protections of the jurisdiction where you live.

24. Informal Dispute Resolution

Before starting arbitration, either party must give the other a written notice describing the dispute and requested relief and allow 30 days for a good-faith effort to resolve it. Send notices to the contact information in Section 29 with “Notice of Dispute” in the subject line or on the envelope. If the dispute is not resolved within 30 days after receipt, either party may begin arbitration, subject to the exceptions below.

25. Binding Individual Arbitration

Please read this section carefully. It affects your legal rights.

Except for matters eligible for small-claims court and the exceptions stated below, you and Brooke Blaze agree that any dispute arising out of or relating to these Terms, the Site, or a purchase will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The current rules are available at https://www.adr.org.

The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitrator may award the same individual remedies available in court and must apply applicable law. The arbitration may occur by video, telephone, documents, or in person as provided by the AAA rules. It will take place in a reasonably convenient location or remotely, unless the parties agree otherwise.

Consumer fees will be governed by the AAA Consumer Arbitration Rules. Brooke Blaze will pay fees it is required to pay under those rules or applicable law. Each party bears its own attorneys’ fees unless the arbitrator awards fees under applicable law.

If AAA is unavailable or declines to administer the arbitration, the parties will attempt in good faith to select another recognized arbitration provider. If they cannot agree, a court with jurisdiction may appoint an arbitrator under 9 U.S.C. § 5.

26. Class-Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, ARBITRATION WILL TAKE PLACE ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION IN ARBITRATION. The arbitrator may award relief only to the individual party seeking relief and only as needed to resolve that party’s claim.

If a court finally determines that applicable law prevents enforcement of this waiver for a particular claim or form of relief, only that claim or request for relief will proceed in court after all arbitrable claims are resolved. If the class-action waiver is held unenforceable as to a class or collective proceeding, the arbitration agreement will not apply to that proceeding.

27. Arbitration Exceptions and Right to Opt Out

Either party may bring an individual claim in small-claims court if the claim qualifies and remains there. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual-property rights, confidential information, or against unauthorized access while arbitration is pending. Nothing in these Terms prevents you from reporting a matter to a government agency, and an agency may seek relief where authorized.

You may opt out of Sections 24 through 26 by sending written notice within 30 days after you first accept these Terms. The notice must include your name, the email address used for your account or order, a clear statement that you opt out of arbitration, and your signature. Send it by email to info@brookeblaze.com with “Arbitration Opt-Out” in the subject line or by mail to the address in Section 29. Opting out will not affect any other part of these Terms or your ability to use the Site.

28. California Consumer Notice

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, by telephone at 800-952-5210, or through https://www.dca.ca.gov.

29. General Terms and Contact Information

These Terms and incorporated policies are the entire agreement between you and Brooke Blaze concerning the Site and transactions they cover. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect, except as specifically stated in the arbitration section. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. These Terms do not create an agency, partnership, joint venture, employment, or franchise relationship.

We are not responsible for delay or failure caused by events beyond our reasonable control. Headings are for convenience only. The words “including” and “such as” mean “including without limitation.”

Questions, complaints, and other notices may be directed to:

The Brooke Blaze Corporation
Doing business as Brooke Blaze
1575 Westwood Blvd, Suite 302 PMB 2145
Los Angeles, CA 90024
United States

Email: info@brookeblaze.com
Telephone: 818-358-5645
Website: https://www.brookeblaze.com